Desktop Data Recovery Services

If your hard disk drive in your desktop system has failed, and you can no longer access your data, CBL can help. CBL recovers data from all causes of data loss including mechanical failures, deleted files and partitions, reformatting, overwriting, software malfunction, viruses, and fire and water damage. Call us 24 hours a day to begin your recovery process.

CBL's high success rate in recovering data includes successful recoveries on hard disk drives where others in our industry have been unsuccessful. Our specialists have the tools and in-depth knowledge in hard disk technology to quickly create solutions to ensure our high recovery rates.

You can be assured CBL's recovery methods are warranty safe and are recommended by leading manufacturers including as Toshiba, Fujitsu, Maxtor, Seagate, and IBM.

The CBL Data Recovery Process

The CBL data recovery process for your data can begin with our online evaluation system or, by simply calling to speak to one of our customer care professionals. Your CBL customer care professional will step you through a series of questions to determine the likelihood of data recoverability, cost and to guide you to the next step. Depending on the type of service you choose, your data could be recovered in as little as 24 hours.

Once your disk drive is received by CBL, it is immediately logged into our system. At this point, you will receive a call from your CBL customer care professional who will confirm receipt and gather further information to help guide the CBL laboratory engineer. The hard disk is then quickly sent into the laboratory for evaluation. During this evaluation, whenever possible, a copy of your media is made. As one of CBL's founding policies, it is in place to make sure that the original data and media is never compromised in any way.

As soon as the evaluation is complete, your customer care professional will contact you to inform you of the results. If data recovery is possible, a quotation will immediately be faxed or e-emailed to you for your approval.

Once the data is recovered it is taken through a strict quality control process to ensure it is in a useable format.

Your data is returned to you in the media of your choice. In most cases, CD-ROM's are utilized but hard disk is also a media of choice. In some cases, CBL can send data back via FTP transfer. This allows you to download data from our servers quickly and securely.

In the unfortunate situation where no data is recoverable, there will be no charge.

To arrange shipment of your hard disk drive, please click on shipping instructions. You can always call us toll free to speak with a customer care professional to get shipping instructions and a project ID number.